Full Feature Set

CabMind Features

🔗

Dispatch System Integration

Direct connection to INSOFTDEV and other dispatch systems. Bookings go straight into your system — no double entry.

📊

Conversation Logging

Every conversation is logged and searchable. Review booking history, track customer interactions, and resolve disputes easily.

📈

Analytics Dashboard

See how many bookings AI handled, conversion rates, peak hours, and popular routes. Make data-driven decisions.

🌍

Multi-Language Support

AI can communicate in multiple languages to serve diverse customer bases. Automatically detects and responds in the customer's language.

🔀

Smart Escalation

For complex queries the AI can't handle, it intelligently routes to your team. Know exactly when human intervention is needed.

🎨

Custom Branding

AI uses your company name, responds in your tone, and the chat widget matches your brand colors.

📋

Weekly Reports

Receive weekly email reports summarizing bookings handled, missed opportunities, and performance metrics.

✏️

Booking Management

AI doesn't just create bookings — it can also update booking times, cancel bookings, and handle customer inquiries.

💰

Instant Quotes

AI calculates quotes based on your pricing zones in real-time. Customers get instant prices, improving conversion rates.

📦

Lost & Found Handling

Customers can report lost items through AI. Details logged and forwarded to your team for follow-up.

⚠️

Complaints Management

AI can receive and log customer complaints professionally, capturing details before routing to appropriate team members.

🔒

GDPR Compliant

All data handling follows UK GDPR regulations. Customer data is secure and handled according to privacy laws.

Why Choose CabMind

CabMind vs Traditional Staff

Feature CabMind AI Traditional Staff
24/7 Availability ✓ Always on ✗ Limited hours
Staff Cost Savings ✓ 50%+ saved ✗ Full wages
Handles Multiple Calls ✓ Unlimited ✗ One at a time
Sick Days / Holidays ✓ Never ✗ Yes
Instant Response ✓ Always ✗ May be busy
WhatsApp Booking ✓ Included ✗ Manual

Ready to Transform Your Booking Process?

Get all these features and start your 1-month free trial today.