WhatsApp Flow
Customer messages your WhatsApp Business number →
- AI greets and asks for pickup/drop-off
- Confirms date, time, and passengers
- Provides instant quote from your pricing
- Creates booking in your dispatch system
- Sends confirmation to customer
Voice Agent Flow
Customer calls your phone number →
- AI answers with natural voice greeting
- Collects booking details through conversation
- Handles questions and special requests
- Escalates complex queries to you if needed
- Confirms booking via SMS
Website Chat Flow
Visitor clicks chat widget on your site →
- Chat widget opens with welcome message
- AI guides visitor through booking process
- Shows quote and collects contact details
- Booking created in dispatch system
- Email confirmation sent automatically