CabMind Features
Everything you need to automate bookings across every channel
Multi-Channel Booking
Accept bookings across WhatsApp, voice, and web chat — all powered by AI that works 24/7.
WhatsApp AI Agent
Customers book via WhatsApp. AI handles the full conversation — pickup, drop-off, quotes, and confirmation.
Voice Agent
AI answers calls with natural voice, collects booking details, and handles questions — no staff needed.
Web Chat Widget
Embed an AI chat widget on your website. Visitors get instant quotes and can book without calling.
GDPR Compliant
All data handling follows UK GDPR regulations. Customer data is secure and handled according to privacy laws.
Smart AI Features
Advanced AI capabilities that make every interaction seamless and professional.
Multi-Language Support
AI communicates in multiple languages. Automatically detects and responds in the customer's language.
Instant Quotes
AI calculates quotes based on your pricing zones in real-time. Customers get instant prices, improving conversions.
Smart Escalation
For complex queries AI can't handle, it intelligently routes to your team. Know exactly when human intervention is needed.
Booking Management
AI doesn't just create bookings — it can also update times, cancel bookings, and handle customer inquiries.
Run Your Business Smarter
Tools to track performance, manage workflows, and keep everything running smoothly.
Dispatch Integration
Direct connection to INSOFTDEV and other dispatch systems. Bookings go straight into your system — no double entry.
Analytics Dashboard
See how many bookings AI handled, conversion rates, peak hours, and popular routes. Make data-driven decisions.
Conversation Logging
Every conversation is logged and searchable. Review booking history, track interactions, and resolve disputes easily.
Weekly Reports
Receive weekly email reports summarizing bookings handled, missed opportunities, and performance metrics.
Additional Capabilities
CabMind vs Traditional Staff
| Feature | CabMind AI | Traditional Staff |
|---|---|---|
| 24/7 Availability | Always on | Limited hours |
| Staff Cost Savings | 50%+ saved | Full wages |
| Handles Multiple Calls | Unlimited | One at a time |
| Sick Days / Holidays | Never | Yes |
| Instant Response | Always | May be busy |
| WhatsApp Booking | Included | Manual |
Want to see how these features work in practice?
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Get all these features and start your 1-month free trial today.